If you have anyone on your staff who arrogantly dismisses a customer's questions as stupid, you have a problem, because this attitude will translate into everything that your staffer does while interacting with the customer.
Good customer service is built on involving all employees in the process: from the sales staffer who sold the product, to the delivery driver making personal contact at delivery.
When a candidate for Senate falls in love with the wait staffer of a local New York hotel, the Senatorial hopeful's press team finds themselves at their wits' end.
Reviewing qualification information online or contacting a staffer at the state unemployment department, will clarify filing facts at no cost to the applicant.
Accounting tools include a drop-down list providing easy tracking of sales per staffer and printing of the staffer's name on invoices, orders, and quotes.
The sale staffer must handle a customer problem and answer any follow-up questions promptly or else risk losing the sale with a return.
Assign a staffer to screen the resumes and set up the interviews.
A sale staffer should arrive early and wait.